<data>
<row _id="1"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Upheld</Complaint_Outcome><Total_Complaints_Closed>94</Total_Complaints_Closed></row>
<row _id="2"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Partially upheld</Complaint_Outcome><Total_Complaints_Closed>80</Total_Complaints_Closed></row>
<row _id="3"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Not upheld</Complaint_Outcome><Total_Complaints_Closed>56</Total_Complaints_Closed></row>
<row _id="4"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Outcome not achievable</Complaint_Outcome><Total_Complaints_Closed>21</Total_Complaints_Closed></row>
<row _id="5"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Referred to different process</Complaint_Outcome><Total_Complaints_Closed>13</Total_Complaints_Closed></row>
<row _id="6"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Upheld</Complaint_Outcome><Total_Complaints_Closed>96</Total_Complaints_Closed></row>
<row _id="7"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Partially upheld</Complaint_Outcome><Total_Complaints_Closed>62</Total_Complaints_Closed></row>
<row _id="8"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Not upheld</Complaint_Outcome><Total_Complaints_Closed>54</Total_Complaints_Closed></row>
<row _id="9"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Outcome not achievable</Complaint_Outcome><Total_Complaints_Closed>19</Total_Complaints_Closed></row>
<row _id="10"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Referred to different process</Complaint_Outcome><Total_Complaints_Closed>9</Total_Complaints_Closed></row>
<row _id="11"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Upheld</Complaint_Outcome><Total_Complaints_Closed>100</Total_Complaints_Closed></row>
<row _id="12"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Not upheld</Complaint_Outcome><Total_Complaints_Closed>86</Total_Complaints_Closed></row>
<row _id="13"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Partially upheld</Complaint_Outcome><Total_Complaints_Closed>64</Total_Complaints_Closed></row>
<row _id="14"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Outcome not achievable</Complaint_Outcome><Total_Complaints_Closed>25</Total_Complaints_Closed></row>
<row _id="15"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Referred to different process</Complaint_Outcome><Total_Complaints_Closed>13</Total_Complaints_Closed></row>
<row _id="16"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Upheld</Complaint_Outcome><Total_Complaints_Closed>91</Total_Complaints_Closed></row>
<row _id="17"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Partially upheld</Complaint_Outcome><Total_Complaints_Closed>73</Total_Complaints_Closed></row>
<row _id="18"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Not upheld</Complaint_Outcome><Total_Complaints_Closed>40</Total_Complaints_Closed></row>
<row _id="19"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Outcome not achievable</Complaint_Outcome><Total_Complaints_Closed>18</Total_Complaints_Closed></row>
<row _id="20"><Complaint_Closed_Year>2024</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Referred to different process</Complaint_Outcome><Total_Complaints_Closed>14</Total_Complaints_Closed></row>
<row _id="21"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Upheld</Complaint_Outcome><Total_Complaints_Closed>89</Total_Complaints_Closed></row>
<row _id="22"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Not upheld</Complaint_Outcome><Total_Complaints_Closed>78</Total_Complaints_Closed></row>
<row _id="23"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Partially upheld</Complaint_Outcome><Total_Complaints_Closed>75</Total_Complaints_Closed></row>
<row _id="24"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Referred to different process</Complaint_Outcome><Total_Complaints_Closed>14</Total_Complaints_Closed></row>
<row _id="25"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>1</Complaint_Closed_Quarter><Complaint_Outcome>Unable to contact</Complaint_Outcome><Total_Complaints_Closed>12</Total_Complaints_Closed></row>
<row _id="26"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Upheld</Complaint_Outcome><Total_Complaints_Closed>97</Total_Complaints_Closed></row>
<row _id="27"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Partially upheld</Complaint_Outcome><Total_Complaints_Closed>91</Total_Complaints_Closed></row>
<row _id="28"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Not upheld</Complaint_Outcome><Total_Complaints_Closed>72</Total_Complaints_Closed></row>
<row _id="29"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Referred to different process</Complaint_Outcome><Total_Complaints_Closed>14</Total_Complaints_Closed></row>
<row _id="30"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>2</Complaint_Closed_Quarter><Complaint_Outcome>Unable to contact</Complaint_Outcome><Total_Complaints_Closed>9</Total_Complaints_Closed></row>
<row _id="31"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Upheld</Complaint_Outcome><Total_Complaints_Closed>98</Total_Complaints_Closed></row>
<row _id="32"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Partially upheld</Complaint_Outcome><Total_Complaints_Closed>84</Total_Complaints_Closed></row>
<row _id="33"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Not upheld</Complaint_Outcome><Total_Complaints_Closed>77</Total_Complaints_Closed></row>
<row _id="34"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Referred to different process</Complaint_Outcome><Total_Complaints_Closed>16</Total_Complaints_Closed></row>
<row _id="35"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>3</Complaint_Closed_Quarter><Complaint_Outcome>Unable to contact</Complaint_Outcome><Total_Complaints_Closed>12</Total_Complaints_Closed></row>
<row _id="36"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Not upheld</Complaint_Outcome><Total_Complaints_Closed>72</Total_Complaints_Closed></row>
<row _id="37"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Partially upheld</Complaint_Outcome><Total_Complaints_Closed>71</Total_Complaints_Closed></row>
<row _id="38"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Upheld</Complaint_Outcome><Total_Complaints_Closed>63</Total_Complaints_Closed></row>
<row _id="39"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Unable to contact</Complaint_Outcome><Total_Complaints_Closed>20</Total_Complaints_Closed></row>
<row _id="40"><Complaint_Closed_Year>2025</Complaint_Closed_Year><Complaint_Closed_Quarter>4</Complaint_Closed_Quarter><Complaint_Outcome>Referred to different process</Complaint_Outcome><Total_Complaints_Closed>15</Total_Complaints_Closed></row>
</data>
